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Detect non-standard Antivirus (Like Defender for Endpoint) using Automate AV...
Manual AV Magic This post is aimed at people who are looking to detect anti-virus in a none standard way or are looking to detect Microsoft Defender for Endpoint using Automate. Firstly, this is not as...
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I’ve been hard at work contributing to CIPP (an Open Source Improved Partner...
If you’ve not heard about CIPP yet, it is an improved partner portal and is available here https://github.com/KelvinTegelaar/CIPP – have a look at the documentation at the bottom for screenshots and an...
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Secure Application Model – For the Layman and Step by Step
Hello Everyone, You’ve seen me banging on about GitHub – KelvinTegelaar/CIPP recently. I know a lot of people want to get involved and running on this but I know a number of people have struggled with...
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Why creating fake people to market to your existing partners is a profoundly...
MSP Vendors – learn a valuable lesson from this mistake made by ConnectWise recently. Take a look at this e-mail they sent out recently to existing partners, as posted in the v-connectwise Slack...
View ArticleWhy I think we need a different, human-centric approach to honest security...
I’m sure we can all agree that there is a massive knowledge and skill gap when it comes to security, probably across most engineers and MSPs in the world. The threats and risks are evolving so quickly...
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Diagnosing broken/misbehaving role definitions in ConnectWise Automate; come...
Hey Gang! We’re approaching Christmas, and what do people want at Christmas? They want to diagnose broken/misbehaving Automate role definitions! Firstly – if you’re building your own role definition,...
View ArticleHow to choose an RMM/PSA/Technology Partner in 2022
This is not going to be your typical post. This question is asked often and people are quick to jump to the technical detail. The technical is another blog post I’ll be doing in the next few months,...
View ArticleImportant qualities needed for leading technology in a growing MSP
This post is going to be subjective. It won’t apply to all companies, and it won’t apply to all people. It’s based on my own experience, and I’d be interested to hear about other people’s experiences...
View ArticleUsing signed scripts in NinjaOne
Hello friends! It has been an embarrassingly long time since I last posted. For those of you who don’t know, I’m now a Product Lead at NinjaOne on their RMM side. I’ve been super busy over the past 10...
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Ninja PowerShell Script – Add Monitors to Custom Field
Note: If you’re interested in Ninja scripts, you will find another blog here with helpful scripts too for NinjaOne at https://mspp.io/ – by my friend and fellow Product Manager Luke Whitelock. This one...
View ArticleMSP Evolution: My Journey, Your Guide – Practical Insights & Exercises for...
This post is going to be the first in a series of blog posts where I go through the challenges, pitfalls and wins that I experienced in my 15 years as a CTO growing and maintaining an MSP. My hope is...
View ArticleMSP Evolution: My Journey, Your Guide – Practical Insights & Exercises for...
Attracting the right candidates to your role This starts with you first, the MSP owner or the person responsible for hiring. You likely have a good idea of the kind of person that you would like to...
View ArticleMSP Evolution: My Journey, Your Guide – Practical Insights & Exercises for...
In our last post, we talked about how to attract employees who are already superstars. In this post, we’re going to talk about how to find and attract those potential superstar employees from scratch....
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NinjaOne – Using the Systray to display helpful information
Ever tried to get a client to give you a computer name so you can identify what machine they are on? This can turn out sometimes to be not so easy. If you had Ninja, did you know you could do this with...
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